Naza Care Connect
Streamlining Care Homes to Better Support Young People
Care home dashborad
THE PROBLEM
Care records were spread
across paper and spreadsheets.
02
Care homes visited
Interviews + workflow demos
Naza Care’s staff used paper, Word, Excel and OneDrive to document support for young people. Switching between records made information harder to find and update.
THE USERS
Staff
Record daily care, track medication and manage home tasks.
Owner
Review activity, staffing and tasks across care homes.
Young people
View their own records
and progress.
Medication schedules, dose records and stock levels in one place, with reminders when medicine is due.
Daily medication record
Medication setup
Staff previously checked different records to follow medication schedules and stock. Reminders and one shared view made this easier to manage.
A monthly calendar shows who is working and who is on leave, with staff requests available beside the rota.
Pending → Approved/ Rejected
Staff set goals, log support sessions and review progress. I added settings so the support framework could change without a developer.
Fixed rules in a document
Settings in the platform
Goals and progress
Support session summary
Staff can see what each young person is working towards, what support they received and when the plan was reviewed.
FEEDBACK
Staff reported less time
on daily admin.
90
60
minutes
Daily admin time, estimated by staff
Visits and interviews helped me organise the product around daily tasks. Editable support settings meant the framework could change later.
